This is the appraisal trap. An agent inflates the figure to win the listing. The vendor accepts it because it is the best number in the room. The campaign launches on a foundation that was never solid. What happens next follows a sequence that is entirely predictable and almost never ends where the vendor hoped.
The Mechanism Behind Listing-Buying Behaviour
The logic from an agent perspective is straightforward. An agent who quotes the market accurately competes on service and track record. An agent who quotes high removes that competition entirely - they give the vendor a reason to sign that has nothing to do with capability. The listing goes to whoever promised the most, not whoever can actually deliver it. That is a rational business decision from the agent side. It is a costly one from the vendor side.
Choosing the agent who quoted highest feels like a win at the time. It rarely is. What it actually does is transfer the cost of that decision from the agent - who gets the listing regardless - to the vendor, who runs the campaign, absorbs the feedback, accepts the eventual reduction, and settles for a result that honest pricing from day one would almost certainly have beaten.
How a Misleading Appraisal Plays Out Over Weeks
The first two weeks of a campaign built on an inflated appraisal follow a recognisable pattern. Enquiry is lighter than expected. The feedback from open days is noncommittal. The agent begins managing expectations - carefully at first, then more directly. By week three or four, the price conversation is unavoidable. The vendor who signed on the strength of a high appraisal is now being asked to reduce to where they probably should have launched. And they are being asked to do it with weeks of campaign history working against them.
What Supporting Evidence Should Come With Any Appraisal
The difference between a genuine appraisal and an inflated one is usually visible in what the agent brings to support their figure. Ask them to walk you through the comparable sales. Ask which specific properties settled and at what price. Ask how they arrived at their range and what would need to change for the market to respond differently. An agent with an honest number will welcome those questions. An agent with an inflated one will find ways around them.
Vendors who do their groundwork on listing strategy insights early in the process are more likely to choose based on evidence rather than optimism.
The Questions That Separate Genuine Agents From the Rest
Get three appraisals. Compare the evidence behind each one. Look at the supporting comparable sales, the list-to-sale ratios and the recent local results. Then choose the agent whose market knowledge is most credible - not the one whose number was most appealing. The vendor who makes that distinction tends to run a very different campaign to the one who does not.
Things Sellers Want to Know Before Signing
How do I know if an appraisal is inflated
Look at the spread. If two agents quote within a similar range and one quotes significantly higher, the outlier almost certainly inflated. Not always - sometimes an agent genuinely identifies something others missed. But when the gap between the highest and the consensus is large and the supporting evidence is thin, the explanation is usually straightforward: the high figure was designed to win the listing, not to reflect the market.
What happens if my agent promised a price they cannot deliver
Read the agreement before you sign it. Cooling-off periods, notice periods and performance clauses vary. If the agent overquoted materially and the campaign has demonstrably failed to generate the activity a correctly priced listing would have produced, the conversation about early exit is worth having. Most agents would rather part professionally than face a formal dispute process - but you need to understand your position before you have that conversation.
How many agents should I appraise with before choosing
Three appraisals is the right number for most vendors. It gives you enough data to identify patterns and outliers without turning the selection process into a full-time job. With three figures you can see where the evidence clusters, identify any outlier that stands well clear of the others, and make a comparison that is genuinely useful rather than overwhelming. More than three tends to add noise rather than clarity.
What is the most important thing to look for in a local agent
Recent results on comparable stock in your specific suburb and price range. Nothing else tells you as much about likely future performance as what they have genuinely achieved recently on properties similar to yours. Ask for it specifically. If they cannot provide it, or if the examples they offer are not genuinely comparable, that tells you something important about the quality of their case for your listing.